Privacy Policy


1 Introduction

MazeMind develops and distribute games for mobile devices worldwide. This page is used to inform users regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our “Services”, which are games, products, services, content, websites operated by MazeMind. Please read it and if you choose to use our services, then you agree to the collection and use of information in relation to this policy.

This Privacy Policy (the “Policy”) applies whenever you use our Services. This Policy describes how we collect, store, use, and disclose your personal information when providing these Services to you, and your rights and choices concerning your information. “MazeMind”, “Mazemind”, “our” or “us” in this Policy refer to PT. Mezaic Grafika Utama, a digital game company established in Indonesia. If you do not want Mazemind to collect, save, use, or share your information in the ways described in this Privacy Policy, you may not use our Services.


2.1 Your Information

For a better experience, while using our Service, we will collect and store any data that you provide to us. When you use our games you may give us the data such as first and last name, age, email address, nickname, or any other information that helps us make sure it’s you accessing your account or helps us improve our services.

Our Services may also let you create a player profile that other players can see. Your player profile may include information like: profile photo (for example while connecting by Facebook), first and last name, age, nickname, physical location data that you provide and player ID that is generated by us.


2.2 Information about your contact

We may give you the option to import your address book contacts or Facebook Friends’ list so that you can locate your contacts while using MazeMind’s Services and invite them to join you in our games. Be sure to ask permission from your friends before inviting them.


2.3 Information generated while using

When you use our Services, we will collect informations and datas about the usage. Not limited to information such as how long you play, but also game features and other users you interact with, in-app-purchase you bought, progress or levels you completed, achievements received and other related gameplay activities.


2.4 Payment data

We may also collect information related to any purchases you make. When you purchase in-game virtual currency, our third-party payment partners (like Google, Apple or Facebook) will collect the billing and financial information it needs to process your charges. Please note that any purchases you make will be processed by that third-party application and subject to their own terms. MazeMind does not receive your financial data, but our payment partners may share non-financial information regarding your purchases with us, such as your name, billing address and items bought.


2.5 Customer Support correspondence

When you contact us regarding any query, we may collect and store your information, such as names, email address or player ID if applicable). We will also store the content, may it be text, audio, image or any additional information that you share with us, in order to provide support and improve our Services. Please be aware that you may be needed to give us an identification and the correct detail of the query, without them we will unable to reply or assist you in the matter.


2.6 Information about you from third-party partners

We collect some information from other companies, including social networks like Facebook, or Google Play games or Game Center, if you access our games through your accounts with those entities or you choose to connect your games’ accounts with those entities to our games. Depending on the games you playing, you or your friend’s privacy settings, we may receive and store information such as full name, profile ID photo (like from Facebook), age, birthday date, email address that you provide in the third-party application, physical location, other publicly-available data on the third-party application, or any other information that you or the provider of the third-party application share with us.

It is advisable also that you read that third-party application’s terms of use and their privacy policy if you decide to connect your accounts’ with them.


2.7 Cookies

Including the use of cookies, we collect information about your device and how you use our games. We use cookies to recognize you and your status of your device(s) on, off, and across different Services and devices. You can control or opt out of the use of cookies and similar technologies that track your behavior on the sites of others for third-party advertising.

We, our service providers, and our partners use cookies and other similar technologies to collect and analyze certain kinds of technical data, including: IP address, your device model or computer, platform type(like Android or iOs), operating system, browser type, number of clicks on an app, date and time, language, names, country, telephone number(if applicable), geolocation, mobile contact(with your permission)


2.8 Others

We may retrieve information about you from other sources like third-party information providers. This information from the third-parties and with information that you provide us directly, will be used to give you advertisments more suitable for your interest.


3 How we use your information

The role of collected information is to provide, personalize and overally, giving you better gaming experience. The uses for which we store your information include :

- To create your games account and allow you to play our game

- To track number of installs

- To communicate with you, regarding updates or any other news

- To identify and personalized our Services for you

- To manage and deliver relevant targeted advertising

- To protect our rights and property

- To prevent and/or detect fraud

- To allow communications between players

- To provide support and respond to player’s queries

- To show promotional activities or events (like survey, rewards, research, marketing communications or contest) created by us or our partners

We may also have a legal need to collect data from you, may it be directly or not, to protect your interest or those of another person or player.


4.1 Data Sharing

We may share your data and personal information with third parties or allow third parties to collect this information. If any of our Services allows you to interact with other players, be it your Facebook Friends’ list or other unknown player to you, your personalized account information and related game data may be shown to the other players. We may also share your info if any laws force us to.


4.2 Advertising

We use advertising to fund our Services and to keep our games available for free. We show third-party advertising in our Games and also advertise our Services via third parties. These advertisements may include, not only limited to, banner ads, interstitial ads between game scenes, rewarded ads in which you may rewarded with the game currency or other reward, after watching the advertisement video, or any advertisement form that reward you in-game items after completing the task needed, such as downloading the advertised application, or completing survey.

To serve you with more suitable ads, we and/or third-party advertiser may collect your information, such as the number of clicks on an advertisement, technical information (like advertising ID, IP address, or game account ID). These information may also be used for ensuring that they are dealing with humans, and not “bots” and limit the number of same ads shown to you.

In addition, the collected informations are used for measuring the effectiveness of the advertisement campaign and to undergo web analytics to analyze traffic and players’ behaviour. More importantly, it is used to show you advertisement that is more appealing to you, based on your interest and/or location.

After clicking on a third-party advertisement, you may be directed to a site or app that is not managed by us.

Please be aware that the content of third-party companies delivering advertisements on our Services that are not created by us are subject to those companies’ own privacy policies. You can opt out of interest-based advertising on mobile applications by changing the privacy settings of your device and selecting "limit ad tracking" (Apple iOS) or "opt out of interest-based ads" (Android).


4.3 Security, Law and Third Party Providers

If you have an account with us, make sure you protect your password and do not let anyone beside you know the password. If you connect our Services via social network platform, and your account is hacked or no longer in your control, it may lead to your data loss or change. We recommend you to log out your account after you are done using our Services. When you use our Services or enter payment information, we and our third-party payment processor use encryption to transmit that information. While we take precautions against any breach or misuse of information, there is no complete secured website or application. We are not responsible and can not guarantee that there will be no unauthorized access, hacking, data loss, or other breaches.

In some cases, we may share your information and communications between us, to comply with the law or regulation that may apply. Cases include: when we suspect that our Services are being used to commit a crime, to defend our rights when needed and when we are obligated to disclose the information to answer any lawful request by the authority.

As noted in the sections above, your data may be shared with the third-party providers and partners(Google, Apple, Facebook, Unity etc), like payment processing, analytics, marketing and advertising. Your data also may be shared with a buyer (and it’s agent or related person) when there is going to be a acquisition or merger with us. We may also share your information with others in ways that are not described in this Policy, with your consent for such disclosure.


5 Privacy Policy of Linked Third-Party Service Providers

Our Services may contain advertisements from third-party and may link to their own website or application. We are not responsible for the privacy practices or content they supplied. If you have any questions on how these parties use your data, you may need to contact them directly.


6 International Data Transfer

Your personal information may be transferred to countries other than your current residential country. These countries may have different laws than your home country.

We may store your information on servers and equipment in other than your country as our third-party partners and providers operate around the globe. It means that collecting your personal information can be processed in any of the countries. Personal information collected in the European Countries may be transferred to, and stored at, a destination outside of the European Countries. And as our third-party provider work around the world, these data will be processed by the staff to process your transcation payment details and other services requested. We will do our best to keep your personal information secure and protected in accordance to this Policy.


7 Data Retention Period

We will retain your personal information as long as we need to operate our business and defend our rights. We will not keep your information longer than needed for our operational purposes or legal requirement.

When we have no more ongoing business to operate and process your information, we will delete all your information when possible.


8 Age Limit

Most of our Services are not intended for children under the age of 13. We do not know the user’s age unless they connect our Services via social network or any other third-party. If we learn that we have inadvertently gathered personal information from a minor under 13 years of age, we will take reasonable measures to remove that information from our records.


9 Privacy Policy Update

We may update this Policy in the future. When we update it, we will take measure to keep you inform, by sending you email, a new notification in our games, or any other methods.